Situation Overview

Bane NOR, entrusted with managing Norway's railway infrastructure, aimed to modernize and digitize its intermodal terminals across the country. Recognizing the need for a robust Terminal Operating System (TOS), they sought out a solution to enhance efficiency and streamline operations. To achieve this, a European tender was held, from which Berghof emerged as the winner with its innovative BLU 2.0 system.

The BLU 2.0 system, now deployed at Bane NOR's intermodal terminals, plays a pivotal role in facilitating seamless transfers of loading units (LUs) between rail and truck transport vehicles. Whether arriving by truck or train, LUs undergo thorough inspection by terminal personnel to ensure their suitability for onward transportation. BLU 2.0 optimizes this process by providing a comprehensive overview of terminal activities, including the status of LUs and trains present within the facility.

At the core of BLU 2.0's functionality is its ability to efficiently manage bookings and plan loading operations in advance. Upon receiving booking information for incoming LUs, terminal operators can strategize loading procedures to maximize efficiency. Integration with digital interfaces enables real-time communication with train companies, ensuring seamless coordination of arrivals and departures.
The system's versatility extends to its mobile application, empowering terminal workers to input vital information directly into BLU 2.0 from anywhere within the terminal premises. This mobile functionality enhances productivity by eliminating the need for manual data entry and enabling real-time updates on LU movements.

Crucially, BLU 2.0 operates within Bane NOR's existing IT network architecture, functioning as a centralized solution without the need for additional on-site hardware. Robust data management capabilities ensure the integrity of information, even in the event of network disruptions, safeguarding against data loss during communication processes.

Moreover, BLU 2.0 serves as a valuable tool for data analysis, generating statistical insights on key performance indicators (KPIs) and facilitating invoicing for various terminal services. By centralizing operations and enhancing data visibility, the system empowers Bane NOR to optimize resource allocation and drive continuous improvements in terminal efficiency.
 

Implementation

In tackling the multifaceted challenge of harmonizing operations across the terminals of Bane NOR, Berghof encountered a unique hurdle: accommodating multiple companies within a single terminal environment. While our initial solution encapsulated the fundamental processes of terminal management, the Norwegian context demanded a nuanced approach. Unlike Berghof’s German clientele, where a singular entity typically oversees terminal operations, Norway presented a scenario where several companies coexist within the same space. Thus, ensuring data isolation became paramount; each company needed access only to its relevant data while operating within a shared software ecosystem.
To address this, Berghof developed a pioneering feature known as "Data Shielding." This innovative addition to our software suite was tailored to selectively reveal data to terminal operators based on their permissions, effectively segregating information streams and safeguarding proprietary data. This bespoke solution facilitated seamless collaboration among diverse stakeholders while upholding stringent data privacy standards.

Furthermore, the implementation of BLU 2.0 at Bane NOR necessitated extensive customization to align with the distinctive processes of each terminal operator. Berghof's dedicated team within the Process Control and Logistics department spearheaded these adaptations, meticulously tailoring the software to accommodate varied operational intricacies. From enhancing data transfer functionalities to refining user interface elements, our team remained steadfast in delivering a solution finely attuned to the unique needs of the Norwegian terminal landscape.
 

Results

„Berghof’s expertise has been vital to enhance efficiency and streamline operations at the intermodal terminals. Development and innovation with futureproof partners remain a critical part of our operations.“

Pål Bergersen, project manager, Bane NOR

BLU 2.0 has enabled a significant reduction in paperwork, eliminating the need for many manually maintained lists previously used and updated by on-site workers. Terminal operators now possess a clear overview and understanding of the LUs and trains currently present at their terminals, along with their respective locations.

Another significant advancement was the integration of a Gate Operating System (GOS). Video cameras are now able to scan and identify LUs and trucks, transmitting this data to BLU 2.0. In conjunction with BLU 2.0, this information facilitates access control to the terminal, determining whether trucks are permitted entry. Moreover, it automates the gate process by directing trucks automatically to designated positions within the terminal for loading and unloading, eliminating the need for manual determination of loading positions or LU removal post-departure.

A TOS like BLU 2.0 holds vast potential for automating terminals and optimizing existing processes. Berghof's roadmap for the further software development contains, among other things, implementing functionalities for automatic crane movement and lifting, with BLU 2.0 assuming the role of issuing commands to cranes for this purpose. Additionally, features such as KPI dashboards and enhanced user support for operational tasks are in the pipeline.

As emphasized, automation and digitalization will increasingly shape the future landscape. Systems like BLU 2.0 must be user-friendly and easy to learn, enabling new employees to work efficiently from the outset. The scarcity of skilled workers necessitates autonomous systems capable of executing tasks without human intervention. Given the rising interconnectedness of companies and the growing importance of concise communication, establishing digital interfaces for data transfer and adhering to common communication standards are imperative. This fosters greater attractiveness for other companies to participate in the transportation process transformation.