Equipment Support and Maintenance

From initial commissioning to preventive maintenance and ongoing operation—our certified specialists support your system throughout its entire lifecycle.

Your systems require expert support—from initial commissioning through to ongoing operations. Unplanned downtime, incorrect parameters, or inadequate maintenance can result in high follow-up costs and jeopardize production reliability.

Berghof Automation combines three key service areas into a comprehensive support package: professional commissioning, preventive maintenance, and an emergency hotline with on-call support for critical situations. All services are provided by certified service technicians and engineers with many years of PLC experience.

A time- and cost-efficient start to operations

The start-up of a new plant is a critical phase. Our team of Berghof experts ensures efficient commissioning—after optimizing all parameters and operating conditions.

Once installation is complete, our specialists can, upon request, oversee the entire start-up phase through to stable, continuous operation. This saves time, reduces costs associated with errors, and provides maximum transparency regarding the condition of your plant right from the start.

 

 

Our Services

  • Commissioning of individual components
  • Commissioning of the system
  • Optimization of all parameters and operating conditions
  • Communication testing
  • Preparation of acceptance reports
  • Testing of automated functional sequences
  • Support from the start-up phase through to continuous operation

Maximum uptime – minimal downtime

An unplanned machine breakdown results in high follow-up costs—in production, logistics, and workforce planning.

From preventive individual maintenance to long-term service contracts—we tailor the service model to your specific needs.

Once installation is complete, our specialists will, upon request, support you throughout the entire start-up phase until stable continuous operation is achieved. This saves time, reduces error costs, and ensures maximum transparency regarding the condition of your system right from the start.

Our Services

  • Vehicle Maintenance and Inspection
  • Checking the System's Communication Quality
  • Error Log Analysis
  • System Upgrades, Updates, and Retrofits
  • Service Provided by Certified Technicians and Engineers

Available 24/7

Production downtime doesn’t follow business hours. That’s why we offer customized service contracts with a 24/7 hotline and on-call support—so you’re never on your own in an emergency.

Whether it’s an initial consultation over the phone, remote access to your system for quick troubleshooting, or a direct on-site visit by one of our service specialists: the service package is tailored to your specific needs.

 

Our Services

  • 24/7 Phone Hotline & On-Call Support
  • Remote Troubleshooting
  • On-Site Service by Specialists
  • Contact Persons with Specific System Experience

How can we help you?

We look forward to your call or email. You’re also welcome to send us a message using our contact form. We’ll get back to you as soon as possible.

Bernd Leibfritz
Bernd Leibfritz Head of the Services Division
+49 7121 894-135 bernd.leibfritz@berghof.com